Shipping policy

Shipping Policy

At Full Serenity, we do our best to ensure your orders are processed and delivered as quickly as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive another notification once your order has been shipped.

Shipping Rates & Delivery Estimates

• Ireland: 3–7 business days

👉 Free shipping on all orders over €50.

Delivery Delays

Please note that delays may occur due to customs or unforeseen courier issues. We appreciate your patience and understanding.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number to monitor your delivery in real time.

Customs, Duties, and Taxes

Full Serenity is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

Lost or Damaged Packages

If your order arrives damaged, please contact us immediately at contact@fullserenity.eu with your order number and a photo of the item. We will review the issue and do our best to resolve it promptly.